The N’ware Customer Support benefits are
- Assist and provide advice on applications
- Resolve problems with the applications in a timely matter
- Provide alternatives to maintain the stability of the system until the problems are resolved.
- Provide software updates that correct the software
- Maintain compatibility with new versions
- Access to the customer portal containing a librairy of trainings documents, , tips and trick, etc.
- Complete access to the “Client Care” Program
How does it work?
Call our dedicated team or create your own ticket on our customer portal
Each request is prioritized and an estimated delivery date is submitted
Get up to the minute updates of the progress via email
Give us your feedback on the quality of the services rendered