✔️ PERMANENT – FULL TIME (40H/WEEK)

✔️ EASTERN USA

✔️ REMOTE WITH TRAVEL (APPROX. 50%)

✔️ EXPERTISE IN MANUFACTURING & DISTRIBUTION

As a Senior WMS Analyst, you will design, implement, and support Warehouse Management Systems (WMS) for our clients in the manufacturing and distribution sectors. You will play a key role in analyzing business requirements, delivering tailored solutions, and ensuring successful system implementations from start to finish.

RESPONSIBILITIES & TASKS

• Analyze client business needs and recommend appropriate WMS solutions.
• Collaborate with project teams, management, and client stakeholders (on-site or via web/phone conferences).
• Support development of custom applications, as well as installation, configuration, and ongoing maintenance.
• Analyze reporting requirements; develop and use Crystal Reports.
• Identify performance or functionality issues and propose corrective solutions.
• Prepare functional documentation (requirements, workflows, timelines, architecture).
• Guide programmers by providing detailed specifications and ongoing support.
• Test all new applications, modules, and add-ons prior to client implementation.
• Assist with system setup, data transfer, and technical configurations alongside client teams.
• Create end-user documentation, change requests, SOPs, and internal technical notes.
• Prepare training manuals and deliver training sessions for client users.
• Oversee final data conversion and support clients during go-live and post-implementation phases.
• Pursue continuous learning on evolving WMS technologies.

DESIRED PROFILE

• Teamwork: Strong collaborator with internal teams and client stakeholders.
• Analytical mindset: Ability to identify, compare, and anticipate issues to remain proactive during
• projects.
• Innovation: Challenge existing processes, propose best practices, and test solutions with clients.
• Motivation & resilience: Demonstrate professionalism and perseverance throughout project lifecycles.
• Initiative: Proactive in proposing creative, tailored solutions to client needs.
• Timeliness: Strong focus on meeting project deadlines.

JOB REQUIREMENTS

• Bachelor’s degree in Business Administration, Logistics, or related field.
• Solid experience with Tier III WMS systems.
• 7+ years of experience in consulting/implementation with SMB clients (manufacturing & distribution).
• Proficiency in SQL, Crystal Reports, and other reporting tools.
• Strong background working with cross-functional teams and delivering excellent client service.
• Fluent in English (written and spoken).
• Ability and willingness to travel up to 50%.