CREATIO CRM
WHAT IS CREATIO?
Creatio is an agentic CRM and workflow platform with no-code and AI at its core. It is the ideal platform to automate and optimize end-to-end customer relationship management. Creatio CRM centralizes customer data and communications across sales, marketing, and service channels for a unified customer view. Pre-built integrations allow connecting seamlessly with other business systems and with its no-code capability, the software allows businesses to customize workflow automation, build apps, and scale rapidly without coding.
With Creatio CRM, businesses gain actionable customer insights, increased sales productivity, streamlined marketing campaigns, and improved customer service and loyalty. The omni-channel platform enhances customer engagement across touchpoints. Creatio offers quick implementation, scalable pricing, and high ROI. Unlock the potential of CRM with Creatio.
ONE platform to align marketing, sales and service
POWERFUL & EXTENSIVE CUSTOMIZATION CAPABILITIES
ENHANCE CUSTOMER & EMPLOYEE EXPERIENCE
GENERATE MORE LEADS & INCREASE WIN RATES
HIGHEST ROI ON THE MARKET
Creatio delivers measurable business impact faster than legacy CRM providers. Independent research by Nucleus Research found organizations using Creatio’s AI-native, no-code platform experienced:
37%
reduction in technology costs
70%
faster implementations
61%
faster revenue team engagement times
17%
reduction of manual data entry
DIGITIZE WORKFLOWS, ENHANCE CUSTOMER AND EMPLOYEE EXPERIENCE, BOOST EFFICIENCY OF SALES, MARKETING AND OPERATIONAL TEAMS
Creatio Marketing
AI-driven marketing platform that accelerates the lead-to-revenue cycle with intelligent automation and AI agents. Create and manage multichannel marketing campaigns of any type and complexity. Evaluate marketing efficiency and optimize campaigns with rich CRM analytics from Creatio.
- 360° customer view
- Lead management
- Campaign management
- Segmentation
- Email marketing
- Productivity tools
- No-code capabilities
CREATIO SALES
AI-powered sales platform to manage the end-to-end sales cycle with embedded AI agents and intelligent workflow automation. Effectively manage the progression of your leads and opportunities through the sales cycle, and maximize the conversion of potential customers into new clients! Automatically identify areas where you need to improve your sales efforts. Analyze and track your sales pipelines by stages, your top salespeople, win/loss rates, etc.
- Lead management
- Opportunity management
- 360° customer view
- Channel sales
- Quote management
- Sales activity tools
- Sales forecasting
- Sales contracts
- No-code capabilities
CREATIO SERVICE
Service platform designed to delight customers and drive operational excellence using AI-powered workflows and automation. Centralize customer information with a 360° view, improve the quality of customer service, and personalize communication with your customers across all platforms.
- Omnichannel communications
- Case management
- Service level agreements
- Knowledge base
- Queue management
- Contact center
- Agent Desktop
- Productivity tools
- 360° customer view
WORKFLOW AUTOMATION
With its intuitive no-code platform, Creatio allows users to easily design, implement, and manage workflow automation, saving time and resources while ensuring consistency and efficiency across various business operations.
- Workflow automation
- Collaborative process design
- Library of predefined processes
- Integration tools
- Mobile app configuration
- Enterprise scalability
- Visual process design tools
AI THAT WORKS. AI THAT ACTS.
Most CRM platforms add AI as a feature. Creatio embeds AI at the core.
With Creatio.ai, organizations move beyond dashboards and reports into true agentic automation, where AI agents actively support, recommend, and execute across your workflows.
Stop using AI to generate reports. Start using AI to move the business forward.
Creatio embeds AI agents directly into your CRM and workflows, where they prioritize deals, trigger actions, optimize campaigns, guide service teams, and adapt processes in real time.
No plug-ins.
No separate AI licenses.
No technical bottlenecks.
With no-code and natural language tools, you don’t just use AI, you deploy it. Both business and IT users can configure apps and workflows. This isn’t CRM with AI added on. This is agentic CRM built to execute.
CREATIO IS RECOGNIZED AS A LEADER AND STRONG PERFORMER IN MULTIPLE REPORTS, INCLUDING RAVING END-USER REVIEWS FROM PEER-TO-PEER RATING PLATFORMS
Gartner Magic Quadrant
- Leader – B2B Marketing Automation Platform (2021 to 2025)
- Challenger – Sales Force Automation (2016 & 2018 to 2023)
- Visonary – Sales Force Automation Platform (2024 & 2025)
- Visionary – Enterprise Low-Code Application Platforms (2019 to 2023)
The Forrester Wave™
- Strong Performer – Customer Relationship Management Report (Q1 2025)
- Strong Performer – CRM Software For Financial Services Report (Q1 2025)
- Strong Performer – Customer Service Solutions Report (Q1 2024)
- Leader – The Low-Code Platforms For Citizen Developers (Q1 2024)
- Strong Performer – Financial Services CRM (Q3 2023)
- and more!
Nucleus
- Leader – Nucleus SFA Technology Value Matrix 2024
- Leader – Nuclueus LCAP Technology Value Matrix 2023
- Leader – Nucleus CRM Value Matrix 2023
- Leader – Nucleus Low-code Value Matrix 2022
USERS LOVE CREATIO
READY TO TRANSFORM YOUR CRM STRATEGY?
Whether you are modernizing your CRM, automating complex workflows, or integrating AI into your customer operations, N’ware helps you move forward with clarity and confidence.