Customer Support

A Commitment towards our clients

The N’ware dedicated support team provides both technical and software support to better serve clients.

The N’ware Customer Support benefits are:

  • Assist and provide advice on applications;
  • Resolve problems with the applications in a timely matter;
  • Provide alternatives to maintain the stability of the system until the problems are resolved;
  • Provide software updates that correct the software;
  • Maintain compatibility with new versions;
  • Access to the customer portal containing a librairy of trainings documents, , tips and trick, etc;
  • Complete access to the Client Care Program.

How does it work?

Call our dedicated team or create your own ticket on our customer portal.

Each request is prioritized and an estimated delivery date is submitted.

Get up to the minute updates of the progress via email.

Give us your feedback on the quality of the services rendered.

TO LEARN MORE ABOUT THIS PROGRAM

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